A Samsung Frame TV with Its One Connect Cable Hidden, Brooklyn

The client asked for a 55-inch Samsung Frame Pro TV mounted flush above the credenza in his Brooklyn apartment, with a slim, flat mount. On a call, NYC TV Guy explained why this TV needs a different approach than most: its connector box is wireless, so the TV still needs power right behind it, and the cleanest way to keep it flush to the wall is a recessed outlet built in behind it. The client agreed and booked a visit. He then sent photos of the bare wall above his credenza — drywall, with two electrical outlets already there from the previous owner — so the crew could plan the work.

• •The client wanted a 55-inch Samsung Frame Pro TV mounted with a slim, flat mount, which he asked NYC TV Guy to supply.
• •On a call, NYC TV Guy explained that the Frame Pro's connector box is wireless, so the TV still needs power nearby — the cleanest way to keep it flush to the wall is a recessed outlet built in behind it, rather than running a cable through the wall. The client agreed and booked a visit.
• •The client sent photos of the bare drywall above his credenza, showing two electrical outlets already there from the previous owner.

The client realized that adding a recessed outlet behind the TV might need a building permit, something he hadn't thought about as a new homeowner. NYC TV Guy offered a non-electrical alternative: visible cord covers, so no electrical work would be needed, and sent a photo of how that would look. The client then asked whether a Frame TV with a wired connector box, instead of the wireless one he had already bought, would let the cable run fully inside the wall with no outlet needed at all. NYC TV Guy confirmed it would. Realizing he had the wrong version, the client found a Frame TV with a wired box at a nearby store and exchanged it before the visit.

• •The client realized that adding a recessed outlet behind the TV might need a building permit — something he hadn't thought about as a new homeowner.
• •NYC TV Guy offered a same-day alternative: visible cord covers instead of the in-wall electrical work, and sent a reference photo of how it would look.
• •The client asked whether a Frame TV with a wired connector box, instead of the wireless one he had bought, would let the cable run fully inside the wall with no outlet at all. NYC TV Guy confirmed it would.
• •Realizing he had the wrong version of the TV, the client found a model with a wired connector box at a nearby store and planned to exchange it before the visit.
• •The client confirmed he had bought the replacement TV for pickup the next morning, and the installation — now in-wall cable routing — moved later into the afternoon.

That morning, the visit moved to mid-afternoon so the client could pick up his new TV, expected around noon. Just after 1pm, he sent a photo confirming he had the replacement Frame TV with the wired connector box, which came with its own wall mount. That afternoon, the crew ran the TV's cable inside the wall up to the mount, working around moving boxes still on the floor of the apartment the client had recently moved into. They worked through the Frame TV's on-screen setup, including its Art Mode pairing screen. The finished TV sat flush to the wall, powered on and cycling through its ambient Art Mode photographs.

• •That morning, the visit moved to mid-afternoon so the client could pick up his new TV, expected around noon.
• •Just after 1pm, the client sent a photo confirming he had picked up the replacement Frame TV with the wired connector box, which came with its own wall mount.
• •On site, the crew ran the TV's power cable inside the wall up to the mount, working around moving boxes still on the floor of the apartment the client had recently moved into.
• •The crew worked through the Frame TV's on-screen setup, including its Art Mode pairing screen.
• •The finished TV was mounted flush to the wall, powered on and cycling through its ambient Art Mode images.