A Floating TV Console with Hidden Wiring in Manhattan

The client called on September 17 after researching installers online. Her TVs had been mounted six months earlier by another installer, and she wasn't sure of the quality, so she asked NYC TV Guy to check that work while on site. The main ask was a floating console beneath the TV, with the one remaining visible cable hidden inside the wall and run into the console. She also asked about a broken shelf inside an old cabinet and a small floating shelf for the kitchen. NYC TV Guy's soonest opening was Tuesday, with a 10:30am start offered for the console work.

• •First contact was a call on September 17; the client had been comparing installers online and chose NYC TV Guy after reading its plain pros and cons of gig apps.
• •Her own TVs had been mounted six months earlier by another installer; she was not sure of the quality and asked NYC TV Guy to check the work while there.
• •The main ask: install a floating console beneath the TV, and hide the one remaining visible cable inside the wall.
• •She also asked about a broken shelf inside an old cabinet and a small floating shelf for the kitchen.
• •NYC TV Guy's soonest availability was Tuesday; it offered a 10:30am start and explained its hourly rate for the console work.

That evening the client sent photos: the living room wall with the mounted TV, the two consoles she was deciding between, the router-and-cable tangle behind the table, the corner shelf spot, and the cracked cabinet shelf. On a call the next day, NYC TV Guy confirmed the full scope: console assembly and mounting, the in-wall cable run, and full wire management into the console, with the small kitchen shelf added to the same visit. The client decided the cabinet repair wasn't worth the extra time, and the building's maintenance confirmed the wall is drywall, which the in-wall cable work needs.

• •The client sent a full set of photos the evening of the first call: the room, both console options, the router-and-cable tangle, and the cracked cabinet shelf.
• •On a call the next day, NYC TV Guy confirmed the full scope: console assembly and mounting, the in-wall cable run, and full wire management into the console, with the small shelf added to the same visit.
• •The client decided the cabinet repair wasn't worth the extra time, and the building's maintenance confirmed the wall is drywall, the requirement for running cable inside it.

Technician Parviz came on the morning of September 22, as agreed: the floating console was assembled and mounted under the TV, the last cable was run inside the wall, the router and modem wiring was tidied into the console, and the small kitchen shelf went up in the same visit.

• •The installation visit took place on September 22.
• •The agreed start was 10:30 that morning.
• •Technician Parviz handled the visit.